 The foundation
for Tom's Quality Comfort Air & Heat began 20 years ago, when Tom was working
for several air conditioning and heating companies. He was quick to learn the
technical information needed to be the top performer. It was clear to him
that many of the service professionals were getting the job done but the
customer was not satisfied or happy.Tom decided to spend the next 10 years
working with all types of customers and installations and repairs and find out
what earns customers confidence.
In 2002, Tom decided to start his own business in the Air Conditioning &
Heating - installation, repair and service space. What was most important
to Tom and to all his employee's were to:
- Listen to the customer
- Diagnose the repair or install requirements
- Get the job done right the 1st time
- Communicate with the customer what was addressed and how
- Follow-up to make sure the customer was satisfied
"I built my business to service large and small builders, install new air
conditioning and heating systems into new homes and custom homes and to replace,
repair and service existing consumer systems. I take the time to educate
my customers and then get the job done right the first time so that I can go
fishing" -- Tom Stredny, Owner, Tom's Quality Comfort Air & Heat
Throughout its history Tom's Quality Comfort Air & Heat has established an excellent record
of exceptional service and best in class installation and ongoing maintenance
and support. Give us a call with you installation, repair and service
needs for your central air and heating systems. |
